Frequently asked questions
Do you charge any fees in advance?
No. We do not charge until we collect. No collection, no fees charged. It’s that simple. There are no signup fees, annual fees or any payments in advance. There are no “hidden” fees.
How much do you charge?
We charge a percentage of any sums we collect.
When should I turn my debt over to a collection agency?
When the debt is past due 3 -months old or older. When your customer plays games, tells stories, breaks promises, claims filing bankruptcy. These are all stall games played in an effort to avoid paying. It is time to send them to collection with no further delays.
Do you have a minimum balance?
We accept principle due of $500 and above. Exceptions can be made for volume placers.
What info do I need to send?
Sign and return our collection agreement.
Submit a copy of outstanding debt via internet, email or fax.
We need any document that states the debtors name, amount owed, address, phone number(s) email.
Documentation includes:
• Invoice
• Statement of account
• Copy of NSF check
• Entry of Judgment
• Promissory Note
• Contract
How many files do I need to send?
We do not have a minimum or maximum number of files. If you have 1 past due debtor or 100 we are here to help.
Is my debt too old to collect?
The statute of limitations is different in every state. Generally the debt needs to be 4 years old or less.
What if I don’t have any phone numbers?
No problem. Our Investigation team will use our agency resources and tools to uncover current location information for your customer.
Do you add interest or late fees?
We add daily interest to the debt.
Can you add your collection fees to the debt?
Regretfully, collection agencies are not allowed to add their fees to the balance owed. This has been decided by the Supreme court.
We’re here to help
